FAQ
What is Yourcloudcampus?
Your cloud campus is academia who joins hands with you in prospering your educational needs. It is an online tuition center operating from Pakistan and serving for the last 11 years in almost ten foreign countries through an online communication medium. More than 100 highly qualified and trained teachers are our strength. Our quality, consistency, and 24/6 customer service have developed our trust globally.
Where are you located?
The office of Yourcloudcampus is in Rawalpindi, Pakistan.
Which countries you operate in?
We have several students signed up from Singapore, New Zealand, Australia, Qatar, Bahrain, Saudi Arabia, the United Kingdom, the United States of America, and Canada.
Will you be able to teach our curriculum?
Yes, we are well-versed with all the curriculums of the international institutes and their academic boards. You can check your educational boards and other boards we follow on our website. Our teachers are trained for the boards mentioned on our websites and fulfilling the student requirements with complete satisfaction.
How do you know about the curriculum of our country?
We are in this domain for the last 11 years. We are already providing academic help to the students of your country. Our digital library is well-equipped with the syllabus and curriculum of the educational board. We have a separate department handling and researching for a long time on the syllabus and teaching styles your country follows.
Where are your teachers located?
All our teachers are based in Pakistan and are well qualified from the recognized institutes of Pakistan. They are not just hired based on subject knowledge but our quality department train and test them before making them appear in front of the student.
What communication mode you follow?
We connect the world through zoom as it is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing.
If I sign-up, what will be the timing of the class?
Our teachers provide one to one session to the students signed up. The best part of our online sessions is, you can select the timing as per your availability and convenience.
What if I missed the class or I forgot to take my lesson?
We make sure our students take their regular classes on time. The communication center (calls/text/e-mail) the student if he/she is not joined in the first 10 minutes to ensure all scheduled classes start on time. The concerned manager monitors the scheduled lecture regularly. In case of an emergency, we provide the student with a makeover class with the same teacher.
What payment modes you accept, and how long will that be valid?
We accept payments through PayPal, Bank transfers, western union, and foreign bank accounts. Guardian of the student can select any payment mode of their choice or whatever is convenient for them. We take upfront payments and, they are valid for a month. The criteria are to complete the committed classes of the student before the validity of the fee expires.
What is a free trial? Who is eligible for it?
A free trial is for new students who show interest in signing up. The aim of the trial class is that the student explores our service and has a better understanding of the methodology our teachers follow before joining a regular class. It gives the student a chance to judge their expertise on the subject.The trial class gives the new-comer a better understanding of the level of service he avails as a regular student.
Why I receive a call from the management?
The management calls the student only when there is a schedule change or to inform you about your makeover class. That is their duty to make the student join the class on We announce promotions and discount offers through emails and messages. Punctuality at YCC is one of our quality features as we sell our services on quality. time. They sometimes call to take feedback on your on-going lectures.
Do YCC help our kids with their projects and assignments?
Yes, our teachers help their students with their projects and assignments. They prepare them for their tests as well. For that, the subject must be registered with YCC, as the teacher we provide has only command over that particular subject.
Do you offer linguistic or preparatory courses?
Yes, we do. Arabic, English, and Urdu are the languages we offer at YCC. Reading, writing, and speaking all three modules are covered with interactive worksheets for practice.
We offer SAT, IELTS, ACT, SPAG, and PTE preparatory courses to our students.
SAT (Scholastic Aptitude Test)
IELTS (International English Language Testing System)
ACT (American College Test)
SPAG (Spelling, Punctuation, And Grammar)
PTE (Pearson Test of English)
Whom I need to contact if I have any issue with the teacher or any related problems?
You will be assigned a manager who will be in touch with you all the time regarding your performance in class, attendance issues, payment cycle, and feedback purposes. You can discuss your issues of any sort with your assigned manager.